We are always on the lookout for talented individuals to join our team. If you feel that you are simply so brilliant that we just have to talk to you, then please get in contact using the form below. If we don’t have any vacancies at the moment we will register your interest and get in contact if anything changes.
Current Vacancies
Technical Administrator
Type: Full Time, Permanent
Location: Richmond, Surrey. UK
Closing date for applications: 1st February 2012
We are a young company who is expanding rapidly and therefore seeking to recruit a Technical Administrator to join our customer Help Desk team.
Job Role and Responsibilities
- Identify and prioritize jobs.
- Assist in the management of internal/external networks and systems.
- Support sales staff within the company.
- Address customers’ technical issues (over e-mail, telephone and remote support).
- Assist the Technical Director with hardware/software testing and development of new products.
Skills Required
- A clear understanding of TCP/IP, WAN/LAN/WLAN including routers, switches, firewalls.
- Experience of working in IT helpdesk as 1st line support
- Experience in maintaining processes, methods and workflows
- Excellent written and verbal communications skills, highly organized, self-motivated, hardworking, excellent customer service skills.
- Experience in administering/configuring client operating systems (Windows 2000-XP-Vista-7 / Mac OSX Tiger-Leopard-SnowLeopard)
- Experience in configuring small and medium sized networks.
The candidate should be flexible, proactive, enthusiastic and passionate about IT, well presented, able to work under pressure and meet tight deadlines since the potential candidate will work with like-minded people. Preference will be given to candidates who are fluent in other European languages.
