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Mac Y-cam users – don’t get OSX Lion just yet…


Posted on Monday, July 25th, 2011

The behemoth that is Apple unleashed their latest OS X update to the world last week with just 1 days notice before launch. While the Apple community rejoice at the new Lion update, those who have already updated have experienced a lack of audio stream when viewing a Y-cam camera through a browser or using our free MultiLive for Mac VMS software.

Even though our development teams have been playing with an OS X Lion beta for the last few months, it was only the finalised version of the software (the recently released “Golden Master” of OS X Lion) that has caused these problems, dropping support for an audio codec we use for Mac software.

Our developers are currently coming up with solutions, but in the mean time, we recommend that Mac users do not upgrade to OS X 10.7 Lion and remain with your current release of OS X in order to maintain full compatibility.

We would like to take this opportunity to apologise for the inconvenience this has caused to any of our customers and would like to offer our assurance that resolving this issue is our main priority and we will be working hard to release an update to all Mac customers as soon as possible.

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  • Bruce Fillmore

    Glad I found this. I’ve been losing my mind for a few days,

    Thanks for the update. :)

  • http://www.y-cam.com Y-cam Solutions Ltd

    Hi Bruce, No problem for the update and we promise to keep you up to date on the progress and a solution as soon as we have one. Thanks a lot.

  • Ws2910

    It has been 17 days without any updates.  Any news?

  • http://www.y-cam.com Y-cam Solutions Ltd

    Hello, we are sorry for the silence – I am expecting an update to date, therefore hopefully we can release a firmware update this week. We are really sorry for this inconvenience and I hope I can come back to you with some good news very shortly. Cheers

  • Mbusman

    Next week perhaps?

  • Mbusman

    Next week perhaps?

  • http://www.y-cam.com Y-cam Solutions Ltd

    Hi. We are really sorry for the delay, but are now thrilled to be able to offer the firmware update to all our customers… http://y-c.am/rmaD55

  • Bill Wilson

    Beware! This update with AAC does not work with the WiFi baby HD app or the Baby Monitor app.  So Mac users are still stuck with either using AMR with no sound on the mac or AAC with squelching sound on the iphone. 

  • Preston

    So, is there solution for this yet?

  • http://www.y-cam.com Y-cam Solutions Ltd

    Hi Preston, there certainly is you can find out about the upgrade and download our firmware 4.23 here: http://www.y-cam.com/blog/mac-osx-lion-compatible-firmware-2577/.

    Thanks a lot

 
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