The Daily Telegraph interviewed our CEO, Devin Chawda, about his ambition and passion for developing security solutions that deliver reassurance for all.
Ever wondered what passions and ideals are driving Y-cam? Well, the Daily Telegraph did, and they managed to grab 10 minutes with our CEO and founder, Devin Chawda, to find out more about the company and his vision.
The Telegraph heard “Our aim was to develop a product for non-technical consumers who wanted to be able to very easily see what was going on in their homes or workplaces,” says Mr Chawda.
“There are so many things that put pressure on people’s time and our customers find that they can have peace of mind, which allows them to get on with their work or other tasks. It means they can be more productive and, of course, where action is needed they can respond quickly and appropriately.”
Personal video monitoring will soon become the norm.
Devin also said “I accept that there are still some issues around the idea of Big Brother and things like that, but I think that video monitoring will become far more socially acceptable in the very near future.”
The Y-cam Cube has received more praise in the press, this time being labelled as one of the The 10 Best security gadgets by The Independent newspaper.
Published last week, the roundup included security lights, dummy cameras and even a radio equipped with Wi-Fi and a spy camera!
Featuring our latest professional IP security camera, the Y-cam Cube, the roundup stated “Small and sleek, the Y-Cam offers high-quality footage in the day, while powerful night vision kicks in when it’s dark. On top of that, the camera offers real-time streaming to computers or smartphones, so you can check in on your property from anywhere in the world.” Sounds good to us!
If you are interested in learning more about the Cube, find out more about the full range on our product page.
Baby Monitor HD app has just rolled out their latest app update, version 6.2, including fantastic new features and beta support for our Y-cam Cube range of Wi-Fi cameras.
The app was only just released, however we are already hearing some great things about Sunshine apps’ updated Baby Monitor HD. Used world-wide and high recommended by Y-cam customers, BabyMonitorHD offers a great way to convert your Y-cam IP cameras into a high quality, Wi-Fi baby monitor that can be used with your iPhone or iPad.
This new release includes some new additions that are getting customers excited! These include a new UI layout, 3G improvements, reconnect logic, ‘Double Tap’ zoom and updated warning features. Plus, launching in this version is the much anticipated beta compatibility for our new Y-cam Cube range of cameras.
This compatibility will be confirmed within their following release, version 6.3. For now customers can enjoy full colour video and audio, plus experimental compatibility with all the new and loved features of Baby Monitor HD.
You can take advantage of these features straight away – existing Baby Monitor HD customers can update their version straight away, and for those that want to transform their Y-cam IP camera in to a baby monitor, the updated app is also available for download on the App Store here: https://itunes.apple.com/us/app/baby-monitor-hd/id381475984?mt=8&ign-mpt=uo%3D4.
Sunshine Apps are looking for feedback when using this app with our new Cube range, if you have any suggestions or feedback please be sure to let them now, or let us know in the comments below!
Read more about Baby Monitor HD’s features here: http://www.y-cam.com/blog/wifi-baby-monitor-hd-update-for-iphone-ipad-3226/
We gave our Cube HD 1080 to technology big wigs, PC Pro, to test drive. Knowing that these guys see the best of the best, we wanted to hear their thoughts on our latest, small and sleek, indoor Wi-Fi camera. After a full review they summed us up as “an IP camera that delivers plenty of surveillance features for the price.”
As everyone that lays eyes on our Cube camera, it’s the compact size that draws the first comment, “It may be a little, palm-sized package, but the Y-cam Cube HD 1080 IP camera crams in the features,” going on to list the camera’s impressive feature list, including full 1080p HD video, Wi-Fi n, motion detection and multiple recording possibilities.
Clearly impressed from the box, but how did PC Pro get on when setting up and testing the camera?
“Unlike Aztech’s WIPC402 we had no problems during wireless setup – the Cube HD 1080 connected to our Netgear WNR3500 11n router in a matter of seconds.” They were also impressed with the cameras colour and night vision.“
“Colour balance and contrast is good” and “the night vision is impressive. We found coverage easily went up to the claimed 15m.”
Being the thorough testers that they are, PC Pro also tested our NAS Ready feature and connected the Cube HD 1080 to their ASUSTOR NAS, with who we recently announced full compatibility;
“We had no problems linking the camera to an ASUSTOR NAS appliance, where we could store snapshots and movies. We could also remotely browse the folder contents from the web interface, view recordings and delete them.”
Overall, awarding our small Wi-Fi security camera 5/6 for feature and design.
Customer service and satisfaction is extremely important to Y-cam. We pride ourselves on high quality goods and services, therefore when something doesn’t go 100% to plan we want to be honest with our customers about what has happened and the steps we have taken to ensure it doesn’t happen again.
Some of our customers have reported issues with early versions of cameras from our Cube range. This is not good, and we are really disappointed that we were shipping products that our customers were not happy with. Our CEO, Devin Chawda, explains further:
Statement from Y-cam CEO
Dear Y-cam customers
All of us at Y-cam apologise that many of you have been frustrated by software/hardware bugs found in the early production of Y-cam Cube cameras between January and March 2013. We believe all known bugs and issues have now been fixed and want to ensure you all have the best Cube possible. The Y-cam Cube models now shipping and in stores carry the most up-to-date software and hardware.
If you have previously purchased a Y-cam Cube camera and are currently experiencing issues, please contact our support team with your details and camera serial number so we can take action and recommend the correct solutions to fix the issues you are experiencing. We are a small company, but we put a lot of focus on our customer services team, so we promise to try to deal with your issues as fast as we can and do our upmost to deliver a great product experience.
If you are purchasing a Y-cam Cube today from one of our resellers, such as Amazon, Best Buy or Network Webcams, they are all now carrying only current hardware models, so your product experience should be as great as we hoped it would when we first launched the Cube.
The latest Cube models have now received independent testing from leading technology reviewers and bloggers.
Hardware reviewer Vortez gave the Cube HD 1080 their Silver Award and said the camera was “highly recommended” and also saying: “When the Cube HD 1080 is operational the visual quality is very good. 1080p is obviously the highest image setting this camera can take advantage of and this large resolution means that quality of capture is not compromised on.”
Technology reviewer Jason Slater stated that our Cube “may be one of the best solutions we have seen for some time”, with Geekanoid saying “It’s well worth investing in” – all backed up by The Gadget Show when they featured the Cube within their ‘Best Home Security Gadgets’ feature.
Once again we would like to apologise for any disappointment we may have caused and we’re looking forward to once again shipping cutting-edge, reliable cameras that you can trust.
Founder & CEO of Y-cam